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Privacy policy

Learn more about our privacy policy


This privacy policy applies to all personal data collected through the website

Responsible for Data Processing
Ranatrans – Transitários, S.A., headquartered in Edifício Tower Plaza, Rotunda Engenheiro Edgar Cardoso, nº23 – 6ºE, 4400-676 Vila Nova de Gaia, Portugal, e-mail, is responsible for the processing of your personal data.

Purposes of Data Processing
The personal data that we process through this page will only be used for the following purposes:

  1. Communication with customers and clarification of doubts;
  2. Processing of information requests;
  3. Request for services / products;

Conservation Term
We keep your data only for as long as necessary for the purpose for which it was collected.

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the purposes identified and selected. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the previously given consent or the further processing of the same data, based on another legal basis, as is the case of a legal obligation to which Ranatrans – Transitários, SA is subject. To withdraw your consent, you can contact us by letter or e-mail

Users Rights
The user can exercise his rights of access, rectification, deletion, limitation, opposition and portability at all times, by requesting any of the following means:

Edifício Tower Plaza, Rotunda Engenheiro Edgar Cardoso, nº23 – 6ºE,
4400-676 Vila Nova de Gaia,


The holder may also submit complaints about the processing of data to the National Data Protection Commission.

Data Transmission
The processing of user data may be carried out by a suitable service provider. When this happens, Ranatrans – Transitários, S.A. takes the appropriate measures, in order to ensure that the entities that have access to the data offer the highest guarantees regarding data protection. Thus, any subcontractor will treat the personal data of users, in the name and on behalf of Ranatrans – Transitários, S.A., strictly complying with the legal rules on personal data protection, information security and other applicable rules.

International Data Transfers
Ranatrans – Transitários, S.A., may, within the scope of the described purposes, transfer your user data outside the European Economic Area (EEA) territory. In these cases, it will strictly comply with the applicable legal provisions, namely the determination of the suitability of the destination country (ies) with regard to the protection of personal data and the requirements applicable to such transfers.

Mandatory Nature of the Requested Data

The data contained in the customer register that are identified with an asterisk (*), will be mandatory to fulfill the established purpose. As such, if the user does not provide them, Ranatrans – Transitários, S.A. will not be able to comply with his request.

Automated Decisions
Ranatrans – Transitários, S.A. may develop user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, history of behavior and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his / her point of view and to challenge the adopted decision.

Protection measures for Personal Data 
Ranatrans – Transitários, S.A. applies several technical and organizational measures appropriate to protect users’ personal data.

Use of “cookies”
The “Cookies” policy is available in the website.

Privacy Policy Alterations
Ranatrans – Transitários, S.A. will occasionally update this Privacy Policy. We ask that you periodically review this document to keep up to date.